Does the caller need to install anything?
Does the caller need to install anything?
No. Any iPhone, iPad, or Mac with FaceTime works. That is the point.
Can one assistant serve multiple lines?
Can one assistant serve multiple lines?
Yes. Each line resolves the assistant’s active published version independently.
Can I switch a line's assistant mid-day?
Can I switch a line's assistant mid-day?
Yes. Assign another assistant or publish a new version; it takes effect on the next call. Active calls never change mid-call.
What if my Model 3 call.incoming endpoint is down?
What if my Model 3 call.incoming endpoint is down?
The call is declined at the response deadline. The caller experiences a normal unanswered or busy call.
Are audio-only agents supported?
Are audio-only agents supported?
Yes. FaceTime Audio uses the same assistant; the avatar is simply not rendered.
Can I run my own voice or LLM but use Chert's avatar?
Can I run my own voice or LLM but use Chert's avatar?
Not currently. Model 3 gives you full control by bringing the entire agent; Model 1 uses Chert’s managed stack end-to-end.
How do I get design-partner access?
How do I get design-partner access?
Contact the Chert team for access to Sessions and webhooks.